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Returns & Exchanges
At Flux Footwear, we want you to be fully satisfied with your performance gear. If your new shoes aren't the perfect fit, we offer a hassle-free 30-day return and exchange window on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
- 3.Package Your Shoes
Place the unworn footwear in its original packaging and securely attach the shipping label to the outside of the box.
- 4.Drop Off and Track
Hand your package to the designated carrier; your refund or exchange will be processed within 5-7 business days of arrival at our facility.